CVS

3000 products, one heart

“This refresh was a thoughtful, multi-phase process that took over a year to complete. It involved close collaboration across teams, all grounded in feedback from real CVS customers to guide our outcome.”

Mike Weir

VP of Store Brands
CVS

From leading with value to leading with heart

CVS feels omnipresent. It’s rare to live more than 10 miles from one. That’s not just convenience - it’s access to care. For millions of people, CVS is the destination for everyday wellness essentials. It’s there. It’s trusted.

At the heart of that trust is the CVS brand portfolio. Over 3,000 products across 20+ categories, making care affordable and accessible. But the portfolio was fragmented on shelf. The CVS heart showed up in so many ways that it risked losing all meaning.

Our idea was simple: made the CVS Heart beat more consistently?

Not as decoration, but as discipline.

Acting with care, not complexity.

Capturing a variety of emotions – from the inconvenience of a cold to the anticipation of a first date.
We designed for people’s decision-making, balancing information and assets for the right products and the right need.

Fixed assets unify. Flexible codes create distinction, while remaining unmistakably CVS. It’s a portfolio that doesn’t just deliver value. It reflects the values of the people it serves.

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